Frequently Asked Questions

The Bitvault Investments sees the popularization of online trading and the strengthening of its business position in this competitive market as its primary goal. It is easy to understand that more working capital is involved in the process of exchange transactions and the more people become interested in this business, the closer we are to our goals and the higher the income level of our customers is.
The Bitvault Investments accepts funds from its customers and creates consolidated financial flows of investment funds, carefully analyzing all aspects that may affect the conclusion of a particular exchange transaction. Making a profit, we divide it between clients in accordance with a fixed percentage of profitability and use the remaining profit directly at our discretion.
We are trying to look at the business as wide as possible. But at the same time, we are committed to the narrow specialization of our own traders, who focus their efforts on narrow trading sectors. Combining these approaches, we balance and effectively pursue our online trading strategy.
Using the earned profit as the main financial instrument, we are constantly progressing and increasing our presence in the online trading market. Also, we constantly invest in the development of new business areas. In particular, in the development of mining systems, thereby developing not only their own business but also the technologies associated with it.
Our company works closely with all the top stock, currency, commodity, and cryptocurrency exchanges around the world. We do not rely on a narrow sector of cooperation, trying to cover the widest possible range of investment objects around the world.
All our investment offers are described in the “Invest” section of our website. In this section, you can always choose the investment option you like.
To register a new account, simply click the 'Get Started' link and fill out the required information.
Your deposit is automatically added after 3-5 network confirmations for cryptocurrencies.
You can request a withdrawal by clicking the 'Withdraw' button in the members area and entering the amount you want to withdraw.
Your withdrawal is sent instantly after the request is confirmed.
The minimum deposit amount is $100, the maximum you can deposit at one time is $500,000 per each deposit. Surely you can make deposits higher than $500,000 by several deposits.
The minimum withdrawal amount is $100, the maximum you can withdraw at one time is $200,000 at a time. Surely you can make a withdrawal higher than $200,000 by several attempts.
Yes, your principal deposit automatically returns to your balance upon investment completion.
You can change your payment withdrawal address by clicking the 'Settings' button on the menu after logging in to your account. Enter your new payment address and save the changes.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
No, you do not need to make a deposit to take part in our referral program.
No, multiple accounts are not allowed as such action can cause errors on our system. Multiple accounts with the same wallet address will be deactivated and the user would have to re-open the account and activate it by depositing the initial amount.
You can contact our support through clicking the 'Contact Us' link. We offer support through Contact Form, and E-mail.